Frequently Asked Questions

Yes! Employees can create their profile, upload resumes, and complete KYC verification completely free of charge. There are no hidden fees for job seekers.

Restaurants need to purchase a subscription plan to view employee contact details. We offer Basic (₹999 - 10 profiles), Pro (₹1999 - 50 profiles), and Premium (₹4999 - Unlimited) plans. Each plan has a set number of profile views you can use.

KYC (Know Your Customer) verification ensures that all users on the platform are genuine. Employees must submit an Aadhaar or PAN card, while restaurants can provide GST, PAN, or Aadhaar documents. This keeps the platform trustworthy and safe.

Our algorithm considers multiple factors like job role, location, experience, salary expectations, availability, cuisine speciality, and willingness to relocate. It scores each candidate and shows restaurants the best matches for their requirements.

If our system can't find matching candidates for a job posting, our admin team is instantly notified. They will actively source and arrange candidates to fulfill your requirement.

Absolutely! You can update your profile information, resume, skills, and availability status at any time from your dashboard.

We cover all F&B roles including Chefs, Sous Chefs, Line Cooks, Waiters, Waitresses, Bartenders, Baristas, Restaurant Managers, Assistant Managers, Kitchen Managers, Hosts/Hostesses, Food Runners, Dishwashers, Bussers, Sommeliers, and more.

Our admin team reviews KYC submissions promptly, typically within 24-48 business hours. You'll be notified once your verification is complete.

Yes. All personal data and KYC documents are securely stored and only accessible to administrators. Employee contact details are only shared with restaurants that have an active subscription, limited by their plan quota.

Refund requests are reviewed on a case-by-case basis by our admin team. Please contact us through the contact form if you need assistance with a refund.